The Marketing & Communications team receives many questions each semester from all areas of the college. We created this FAQ to be a helpful resource. Here are the most frequently asked questions (FAQs), which we organized in the following sections:

• Crisis Communication
• Events & Photography
• cca.edu
• Social Media
• Brand
• Design Assets

If you have suggestions for changes to this page’s content, please contact us.

Please call 911 and contact Public Safety for any health and safety matters.

All crisis communications will be coordinated through Lindsay Wright. They can be reached via email at lindsaywright@cca.edu or +1 530-906-8805.

CCA uses Rave, a campus-wide emergency response network that quickly informs the community about any situation that poses a threat to safety. In the event of a campus emergency, email alerts will be automatically sent to all CCA email addresses. Students must opt-in to have additional alerts sent to cell phones, landlines, or alternate email addresses.

While we have a multimedia producer who makes strategic photos and videos for prioritized college-wide initiatives, this is not a service we are able to offer the college as a whole. We recommend contacting these freelance photographers.

You can create your event listing under the CCA Eventbrite account; please request access through our Marketing & Communications Request form.

With access, you'll be able to create events and manage RSVPs.

Use our Marketing & Communications Request form to submit a correction. If we need clarification, we’ll contact you.

Use our Marketing & Communications Request form to submit a correction or update

While we occasionally write programmatic and institutional press releases for high-profile news and events, this is not an on-demand service we can offer the college as a whole. Please share your news to discuss your newsworthy item.

Congratulations! We want to know about it! Submit your ideas for consideration for CCA’s social media, CCA.edu, or the Creative Brief.

A successful social media presence requires significant time and effort. Please contact us to set up a consultation with CCA’s social media team.

Please submit your tips to our Share Your CCA News form. If possible, try to give us at least two weeks' lead time to thoughtfully plan our content.

Contact us to set up a consultation with CCA’s Social Media Manager. This consultation will get you up to speed on best practices, discuss your goals and how to achieve them.

Yes, please send your collateral to Marketing & Communications for a brand review. This step ensures that all materials align with the college's brand guidelines and maintain a consistent visual and messaging style.

The team will review your content to ensure it accurately represents the college's identity, helping to create a unified and professional image across all platforms and communications. This process can also prevent potential issues before the collateral is distributed or published.

You can find them in our Brand Toolkit.

CCA has a limited number of font licenses, and each one can only be installed on one machine at a time. If you have access, please don’t share your fonts. Instead, submit a request for a license. You can also use our open-source alternate fonts that can be downloaded from the Brand Toolkit.

The Brand Toolkit has InDesign templates for print and digital use.

CCA’s primary logo should be used at all times. Please refer to the CCA Brand Guidelines for logo usage and how to apply them to individual designs and layouts with other logos.

A new one is coming soon. We aim to make this available to departments soon.

You must be logged in to your CCA account to access the CCA template library.

Digital Letterhead: Google Docs

1. Open Google Docs
2. Click File and, click New, select From template gallery from the dropdown menu
3. Select Digital Letterhead - Generic

Presentation template: Google Slides

1. Open Google Slides
2. Click File and, click New, select From template gallery from the dropdown menu
3. Select CCA Brand Presentation Template

Google Drive

1. Open Google Drive
2. Click New, and select Google Docs or Google Slides
3. Then, choose From a template from the dropdown menu
4. Select the template you would like to access

Please contact Purchasing if your printed letterhead stock inventory needs to be replenished.

Please contact Operations for signage requests.

We work with several experienced freelancers familiar with CCA’s branding and style guide. If you are looking for a print vendor, please get in touch with us.

Please review this list of our preferred freelance creatives.

You can view and download San Francisco campus maps on the Campus Maps page on Portal. If you need interior maps of the CCA campus buildings or editable versions of maps for your collateral, please email Operations & Facilities.