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Moodle Retention Policy

Effective as of Dec 08, 2020 | Last updated on Aug 19, 2024


Policy Statement

Synopsis

Instructors & students retain access to their courses for four years.

Details

California College of the Arts commits to offering access to Moodle courses for four years. Thus courses from the Spring 2024 semester, for instance, will be accessible until at least the end of the Spring 2028 semester. Users will be able to sign into a Moodle instance with a valid CCA account to view these courses. Instructors have the ability to delete or modify objects within a course, so students (and co-instructors) cannot assume that everything will look the same as when they were in the course.

Previously, CCA committed to offering access to Moodle courses for only two years and to backups of courses that appear to have been in use (see the definition for Used Course) for four years. This practice ended with the Fall 2024 semester, but courses from Summer 2020 to Fall 2021 are only available as backups. Course backups are stored as compressed archives in cloud storage. It takes time to locate a specific backup, download it, and restore it to Moodle. We attempt to restore courses within one business week of receiving a request, but cannot commit to a specific timeline.

Despite these commitments, CCA strongly recommends that users who want perpetual access to their own works create their own backups, whether on a personal hard drive or in cloud storage. As previously mentioned, while we assure access to course contents, we cannot prevent instructors from modifying them. Additionally, CCA performs software migrations—updating Moodle, its plugins, and other systems that integrate with it—and we cannot guarantee that any particular object in a course will retain all of its content or functionality perpetually into the future.

Procedures

Contact the Help Desk if you would like access to a backed up Moodle course (e.g. a course older than Spring 2022 and younger than four years). Please provide the complete course section code, including semester, with your request. Section codes look like "ARTED-1000-1-2021SP" and they include a department code, course number, section number, and semester.

Exceptions

Not all CCA courses are in Moodle. If your course was held in Google Classroom, for instance, you would access it at https://classroom.google.com/ and it is not subject to this retention policy.

Definitions

Backup

A compressed file that can be exported from/restored into Moodle instances. Instructors may create and download their own backups (see Moodle's Course backup documentation), keeping them longer than CCA commits to. If you want one of CCA's long-term backups to be restored, contact the Help Desk.

Moodle

An open-source learning management system, see https://moodle.org/. Moodle is the primary LMS used at CCA.

Moodle instance

An installation of the Moodle software. For instance, CCA hosts one Moodle instance at https://moodle.cca.edu while there are "demo" Moodle instances hosted at https://moodle.org/demo/. CCA may maintain multiple Moodle instances at any given time.

Plugin

A software component that adds a specific feature to Moodle, such as the ability to create certain types of assignments. Many plugins are not maintained alongside the core Moodle code nor by its owner organization, but by independent organizations and developers. For that reason, there is no guarantee that plugins remain functional through system upgrades.

Used Course

Moodle offers no authoritative way of acknowledging a course was held in the system, and CCA loads all courses into Moodle whether or not instructors plan to use them. To avoid expending effort on backing up unused courses, we have loose criteria to ascertain whether a course has been used:

  • being visible
  • having more than the usual amount of course activities (assignments, forums, pages, etc.),
  • having more than 100 "hits" (page views within the course and its subpages).

Having any of these criteria causes us to consider a course "used".

If you want to ensure that your course is included in backups, the simplest method is to make it visible.

Users

Any officially CCA-affiliated person, including instructors, staff, undergraduate students, graduate students, and alumni.

Update History

Aug 19, 2024

Due to an infrastructure improvement, we no longer need to back up courses older than two years and can keep them in our live Moodle instance. The policy has been changed to reflect this improvement and to note that backups still exist for the period in time before this revision.

Jan 13, 2023

  • Converted into Portal Policy page format
  • Several edits for clarity
  • Added an additional usage criterion (number of modules in course)